Frequently Asked Questions

TO DO Feb 17 – Feb 28

We strongly encourage everyone to complete the check in and select an arrival appointment the week of February 17th.  This task must be completed by February 28th in order to book your arrival appointment based on your flight arrival.

Online Check-In and Arrival Appointment

 

EVERYTHING YOU NEED TO KNOW ABOUT CRUISING!

Click here for Carnival Cruise Help

Online Check-In and Arrival Appointment

  • 12:00 – 2:30 pm – staggered boarding, Friday, May 15th based on arrival appointment made during online check-in

Disembark process

  • Staggered debarkation based on zones.
  • Express Debark – carry your own luggage off the ship.  Recommended for those who have early flights.
  • Checked Luggage Debark – have housekeeping take your luggage the night before and store in a holding area to grab just before leaving the ship.

What to do in case of Flight Delay!

Special Needs (wheelchair, scooter, refrigerated medical, pregnancy, etc)

  • Contact Guest Access:  Monday – Friday from 9:00am – 5:30pm (EST)
  • Phone: 1-800-438-6744 ext 70025

MIAMI PORT

Click here to link to the Miami Port website

PortMiami
1015 North America Way
Miami, Florida 33132

Cruise Terminal D – 1435 North Cruise Boulevard
Cruise Terminal E – 1265 North Cruise Boulevard

Parking:  www.miamidade.gov/portmiami/parking-information.asp

Directions:  www.miamidade.gov/portmiami/directions-transportation.asp#directions

Google Maps:  View Map