Frequently Asked Questions
TO DO Feb 17 – Feb 28
We strongly encourage everyone to complete the check in and select an arrival appointment the week of February 17th. This task must be completed by February 28th in order to book your arrival appointment based on your flight arrival.
EVERYTHING YOU NEED TO KNOW ABOUT CRUISING!
- 12:00 – 2:30 pm – staggered boarding, Friday, May 15th based on arrival appointment made during online check-in
- Staggered debarkation based on zones.
- Express Debark – carry your own luggage off the ship. Recommended for those who have early flights.
- Checked Luggage Debark – have housekeeping take your luggage the night before and store in a holding area to grab just before leaving the ship.
Special Needs (wheelchair, scooter, refrigerated medical, pregnancy, etc)
- Contact Guest Access: Monday – Friday from 9:00am – 5:30pm (EST)
- Phone: 1-800-438-6744 ext 70025
1015 North America Way
Miami, Florida 33132
Cruise Terminal D – 1435 North Cruise Boulevard
Cruise Terminal E – 1265 North Cruise Boulevard
Google Maps: View Map